Shape Stayelier around each hotel in your collection.
Plan reservations, direct sales and daily operations for each property. Choose the modules, prepare the connections and agree a pilot before the next hotels launch.
A configuration for each property.
Choose reservation, housekeeping, service and financial modules around each hotel’s processes.
- Room inventory, categories and reception workflows.
- Cleaning responsibilities, dining and additional services.
- Payments, invoices and reporting requirements.
Start with the work at each hotel.
A city hotel and a property with dining need different tools. Define the daily tasks before choosing the configuration.
- Dates, party size and stay details in the reservation.
- Assigned staff and notes for each room.
- The team can review due dates, fulfilment progress and payment status.
Included features and optional modules depend on the selected plan.
Keep each hotel’s character.
Use each property’s photographs, room descriptions and services on its guest website. Agree who prepares and maintains the content.
- Room photographs, amenities and capacity.
- Available rates and booking conditions.
- Services offered by that property.
What to prepare for each hotel.
Room operations
- Prepare for each property
- Room inventory, categories and reception workflows.
- Discuss the tools
- Reservations and the physical room calendar.
Sales
- Prepare for each property
- Direct booking needs, rate plans and sales channels.
- Discuss the tools
- Booking engine, rates and partner connection setup.
Service
- Prepare for each property
- Cleaning responsibilities, dining and additional services.
- Discuss the tools
- Housekeeping assignments and linked service orders.
Finance
- Prepare for each property
- Payments, invoices and reporting requirements.
- Discuss the tools
- Accounting tools and the reporting scope to agree.
Begin the rollout with one property.
Choose a pilot
Select a hotel and agree the tasks its team will review.
Prepare the setup
Collect room content, rates and services. Agree connections and any data transfer.
Review with staff
Walk through reservations, arrivals, cleaning and service orders with the hotel team.
Plan the next hotels
Use the pilot results to agree changes, scope and launch dates for the remaining properties.
Questions before you choose.
Property and room counts, channels and selected modules determine the preliminary estimate. Final scope and connections are agreed with the team.
List each hotel’s room count, categories, services, channels and current systems. Include your preferred pilot and launch priorities.
Agree the scope for a pilot, prepare its content and connections, and review the workflows with staff. Use the results to plan the remaining hotels. Timing and any data transfer are agreed separately.
Ready to plan your rollout?
- Map your properties.
- Choose a pilot.
- Agree the rollout.